12 Jul 2019
Category: OnRouteMag, On Route News
Round-the-clock, pan-European commercial vehicle breakdown service from TOP TRUCK returns stranded vehicles to the local TOP TRUCK workshop If they can’t fix by the roadside – the aim for us Joe is to get the trucks back on the road and working as quickly as possible. I know you have mentioned it further down but I would like to grab their attention in the first line with this statement.
Unexpected vehicle downtime is the bane of any transport manager’s existence. An immobilised fleet can cause deadlines to be missed, loads to expire and contracts to be lost. This can be felt even more acutely if the breakdown happens at the roadside. Having plans in place for emergency repair and recovery should thus be a priority for any fleet operator worth their salt.
With this in mind, world-renowned CV workshop support programme TOP TRUCK offers a far-reaching vehicle breakdown and recovery service for commercial vehicles. Following a call-out, a recovery team heads to the stricken vehicle and either carries out repairs by the roadside or transports the vehicle to the nearest local TOP TRUCK workshop.
“This service is a real boon for TOP TRUCK workshop members, as they benefit from the business that comes with carrying out the necessary repairs to the stranded vehicle,” said Martin Sangster, Commercial Manager at GROUPAUTO UK, the UK division of GROUPAUTO International, the organisation behind TOP TRUCK. “At the same time, the customer benefits from having their vehicle repaired quickly and efficiently and then getting back out on the road. It is a win-win situation.”
TOP TRUCK is available to independent businesses supplied by both G-TRUCK and UAN TRUCK parts distributors. The programme is designed for CV workshops looking to take their business to the next level through access to premium quality parts, lubricants, tools and consumables at competitive prices, as well as marketing, training and financial support.
“The TOP TRUCK programme is about far more than just putting a plaque on the wall and hanging a sign on the gate,” commented Martin. “TOP TRUCK is what you might call a ‘soft franchise’ in that it in no way interferes with the independence of the workshops and their management but it does work with them to help them be more successful and to be able to compete on both price and quality. We work with well-performing commercial workshops to make sure that they become at least as good as any of the big franchised dealerships, in terms of their in-house equipment, their training and level of technical competence. Our 24/7 breakdown service further feeds into this as it brings the workshop business that otherwise would have passed them by.”
The TOP TRUCK network continues to grow with over 1400 workshops in 16 countries and counting.
For more information on TOP TRUCK: 01274 470279 or www.top-truck.co.uk
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